Contact MySmartCoPilot

Send a message

The contact form needs JavaScript to send your message. You can email us at support@mysmartcopilot.com instead.

Who runs MySmartCoPilot

MySmartCoPilot is an independent website operated by MySmartCoPilot Support Team. It offers browser-based tools and lessons for people worldwide.

Email: support@mysmartcopilot.com
Contact form: Send us a message
Replies: Usually within 48 hours, by email
Corrections: Found a wrong result in a tool or a mistake in a lesson? Please report a problem and give the page address, what you entered and what you expected. We look into every report and correct confirmed errors.

Pick the right topic

What happens to your message

Only the MySmartCoPilot operator reads it, and the reply comes by email to the address you give.
It is kept for up to 180 days so that we can follow up, then deleted automatically.
Your address is never added to a mailing list or passed on. Details are in the privacy policy.

Customer care

Email support@mysmartcopilot.com

Complaints

Choose the topic “A complaint or grievance”. Your message gets a ticket number at once (such as C-1234); quote it when you write again. We acknowledge every complaint within 48 hours at the latest, resolve a grievance about content within 7 days and any other complaint within one month.

Report abuse or illegal content

Choose the topic “Abuse, copyright or illegal content” and give the address of the page or file.

Legal notices and court or government orders can also go to abuse@mysmartcopilot.com.

Withdraw from a purchase

Consumers in the EU, the EEA and the UK can withdraw from a purchase without giving a reason: use Withdraw from contract here, also at the foot of every page. The right to withdraw says how long you have.

Grievance officer

Grievance Officer: the MySmartCoPilot Support Team

Email support@mysmartcopilot.com
Or this form, with the topic “A complaint or grievance”.
Your message gets a ticket number at once, with a copy of it as we recorded it. We resolve a grievance about content within 7 days, and a complaint about a purchase within one month.

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